At 365 Huat, we believe that betting should be an enjoyable form of entertainment – not a burden. Responsible Gaming is not just a slogan for us; it is at the core of how we operate and how we treat every member in Malaysia.
Responsible Gaming means you enjoy Slots, Live Casino, Malaysia Super League or EPL Sports Betting, poker, Blackjack, and e-sports with full control over the time and money you put in. 365 Huat provides a comprehensive suite of tools and resources to keep your betting experience always in control.
We understand that for a small number of players, gambling can shift from entertainment to a concerning habit. That is why 365 Huat actively investing in the programme Responsible Gaming – not because we are required to, but because we genuinely care about the wellbeing of every one of our members.
Core principles Responsible Gaming ours is simple: bet for fun, set your limits before you play, and know when to stop. Money you deposit via Touch 'n Go eWallet, GrabPay, or DuitNow should be treated as entertainment costs — not an investment or a way to solve financial problems.
Enjoy gaming as entertainment, not as a source of income
Set a spending limit before starting a session
Don't let gaming interfere with your daily life
Don't hesitate to reach out for support whenever you need it
We provide a range of tools you can use on your own through your 365 Huat your account to ensure Responsible Gaming always protected.
Set a maximum deposit limit using Touch 'n Go eWallet, GrabPay, DuitNow, FPX, or Boost for daily, weekly, or monthly periods. Once the limit is reached, the 365 Huat will automatically block any further deposits until the limit period expires.
Control how long you play in a single session. Set time reminders or a maximum session limit directly from your account settings. When your set time is about to expire, 365 Huat will send you a reminder notification before the session ends automatically.
Set the maximum loss amount you are comfortable with over a given period. Once your loss limit is reached, your account will be blocked from placing new bets until the set limit period expires. This is the most effective way to protect your budget.
Need a short break? Use the Cool-Off to suspend account access for 24 hours, 48 hours, 1 week, or 1 month. During the break period, you will not receive any promotions or marketing offers from 365 Huat.
If you feel you need to stop completely, 365 Huat offers self-exclusion options of 6 months, 1 year, or permanently. During this period, your account will be fully closed and you will not be able to register a new account.
Choose to opt out of all marketing communications, bonus offers, and promotional advertisements. This helps reduce the temptation to keep playing and lets you control your own exposure to these 365 Huat.
Activate tools Responsible Gaming at 365 Huat is straightforward and can be completed on your own in under 2 minutes.
Click Log In and enter your username and password 365 Huat your account. Make sure your internet connection is secure before accessing your account settings.
Click the profile icon in the top right corner, then select "Account Settings" or "Security & Limits" from the dropdown menu.
You will find a dedicated section Responsible Gaming which lists all available control tools — deposit limits, time limits, cool-off periods, and self-exclusion.
Select the type of limit you want, enter the value or time period, and confirm. Limits take effect immediately. Some limits (such as self-exclusion) require additional email verification.
If you have difficulty activating any of the self-control tools, the support team at 365 Huat is available to assist you 24/7 via live chat or email at support@365huat.best.
Set a daily deposit limit starting from RM20 up to an amount of your choosing. Ideal for those who want to manage daily spending via FPX Maybank2u, CIMB Clicks, or eWallet.
Aggregate control across 7 days. Once your weekly limit is reached, new deposits are automatically blocked until the following week begins — no need to manually check.
Plan your monthly entertainment budget with precision. A monthly limit gives you a clear picture of how much you are spending on betting over the course of a month.
The net loss limit accounts for both your winnings and losses — offering more accurate protection than a deposit limit alone.
Most gambling problems start small and grow gradually. Recognising the early warning signs is the single most important first step in Responsible Gaming.
Frequently thinking about gambling even while doing other things, such as at work or when spending time with family.
Needing to wager increasingly larger amounts of money to feel the same level of excitement as before.
Feeling anxious, irritable, or distressed when trying to cut back or stop gambling.
Returning to bet after a loss in an attempt to win back money you've already lost (chasing losses).
Lying to family members, friends, or employers about your gambling activity and how much money you've spent.
Using money meant for essentials (rent, bills, food) or borrowing money to fund gambling.
Neglecting work, family, or social responsibilities because more and more time is being spent on betting.
Using betting as an escape from problems, stress, guilt, or anxiety.
Answer the questions below honestly. If you answer "Yes" to three or more questions, we encourage you to contact the 365 Huat or seek professional help.
Have you ever gambled with more money than you could afford to lose?
Have you ever borrowed money or sold belongings to fund your gambling?
Has gambling ever caused problems in your personal relationships or work life?
Have you ever tried to stop betting but failed, even when you genuinely wanted to?
Do you use betting as a way to escape your problems or uncomfortable feelings?
Have you ever hidden your betting activity from family or close friends?
Answers to the most frequently asked questions from our members 365 Huat about the programme Responsible Gaming ours.
365 Huat encourages members who need additional support to reach out to the following organisations, which provide professional and confidential assistance.
A free mental health counselling and support service provided by the Ministry of Health Malaysia. Available 24 hours a day, 7 days a week.
A professional association providing a network of certified counsellors across Malaysia, including those who specialise in addiction and problematic behaviour issues.
Team Responsible Gaming we are here to help you at any time. Contact us to activate self-control tools or simply to talk through any concerns you may have.