Privacy Policy 365 Huat – Your Data, Our Responsibility

Welcome to the 365 Huat Privacy Policy. This document forms part of our unwavering commitment to protecting the privacy of every member and user of our platform in Malaysia. We believe privacy is not merely a legal obligation — it is a fundamental right of every individual.

Privacy Policy this applies to all information collected through the website 365 Huat at 365huat.best, our mobile application (where available), and all interactions between you and our platform, including account registration, deposits via Touch 'n Go eWallet or DuitNow, betting activity, and communications with our support team.

By using the 365 Huat, you acknowledge that you have read and understood Privacy Policy this. If you do not agree with any part of this policy, you are advised to discontinue use of our platform.

365 Huat only collects personal data that is strictly necessary to provide you with a safe, transparent, and responsible betting platform experience. We do not collect excessive or irrelevant data beyond what is required to operate our platform.

We may also collect data you provide voluntarily through customer satisfaction surveys, promotional programmes, or when interacting with our customer support team. In all cases, you will be informed of the purpose for which the data is being collected.

365 Huat uses your personal data on a valid legal basis and solely for purposes that have been clearly stated. Below is a full breakdown of how and why your data is processed by our platform.

• Account Management: To create, maintain, and manage your member account at 365 Huat, including registration processing, identity verification, and password management.
• Financial Transaction Processing: To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, and CIMB Clicks, and to handle your withdrawal payouts securely and on time.
• Security & Fraud Prevention: To detect, prevent, and investigate fraudulent activity, money laundering, bonus abuse, or any activity that violates Terms & Conditions ours.
• Legal Compliance: To fulfil obligations under applicable Malaysian law, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
• Responsible Gambling: To monitor your betting patterns and provide early assistance should there be signs of problem gambling, in line with our commitment to Responsible Gaming.
• Service Communications: To send you important notifications regarding your account, security updates, policy changes, and transaction information.
• Marketing (with consent): To send you information on the latest promotions, bonuses, and exclusive offers 365 Huat – only if you have provided explicit consent. You may withdraw this consent at any time.
• Service Improvements: To analyse aggregated platform usage patterns in order to enhance user experience, improve product features, and optimise platform performance.

365 Huat does not share, sell, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where we need to share certain information with trusted parties in order to provide our services to you.

• Payment Service Providers: eWallet and banking providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, and FPX institutions receive the transaction information necessary to process your deposits and withdrawals. They are subject to their own privacy policies and Malaysian legal obligations.
• Game Software Providers: Casino and sports game development companies that partner with 365 Huat may receive the minimum account data required to deliver a seamless gaming experience.
• Cloud & Technology Service Providers: Our technical infrastructure relies on verified cloud service providers that have signed strict data processing agreements with 365 Huat.
• Malaysian Authorities: We may be required to disclose certain data to Bank Negara Malaysia, the Companies Commission of Malaysia (SSM), the police, or other regulatory bodies when mandated by law or court order.
• Audit & Compliance Firms: Independent auditors and legal advisors bound by professional confidentiality obligations may access certain data in the course of carrying out their duties.

The security of your personal data is the highest technical and operational priority for 365 Huat. We continually invest in the latest security infrastructure to ensure your data remains protected at all times against cyber threats, unauthorised access, and data breaches.

The technical security measures we have implemented include:

• 256-bit SSL/TLS Encryption: All communications between your web browser and the 365 Huat is encrypted using the latest TLS 1.3 protocol, ensuring data cannot be intercepted while in transit.
• Data Encryption at Rest: Sensitive data stored in our databases, including financial information and KYC documents, is encrypted using AES-256 — a military-grade encryption standard.
• Two-Factor Authentication (2FA): We encourage and provide 2FA options using OTP via SMS or an authenticator app for all member accounts.
• 24/7 Security Monitoring: Our intrusion detection system (IDS) and security team continuously monitor platform activity to detect and respond to threats in real time.
• Data Segregation: User data is stored in a segregated environment protected by role-based access controls (RBAC), ensuring only authorised personnel can access the relevant data.
• Regular Security Testing: Platform 365 Huat undergoes regular penetration testing and independent security audits to identify and address vulnerabilities before they can be exploited.

In the event of any security incident involving your personal data, 365 Huat committed to notifying you within a reasonable timeframe in accordance with data breach notification requirements under applicable Malaysian law.

Website 365 Huat uses cookies and similar tracking technologies to enhance your experience, maintain account security, and understand how users interact with our platform. Below is a full breakdown of the types of cookies we use.

You can manage your cookie preferences through your web browser settings. Please note that disabling essential cookies may affect the core functionality of the platform. 365 Huat and you may be unable to log in or use our services in full.

As a member 365 Huat registered in Malaysia, you are entitled to comprehensive data protection rights under Malaysia's Personal Data Protection Act 2010 (PDPA). 365 Huat Privacy Policy fully recognises and respects these rights.

To exercise any of the above rights, please contact our Data Protection Officer at support@365huat.best stating the right you wish to exercise and your account information for identity verification. We are committed to responding within 30 business days.

Platform 365 Huat is intended exclusively for individuals aged 18 years and above only. We do not knowingly collect any personal data from children or minors under the age of 18.

As part of Privacy Policy our commitment to child protection, 365 Huat taking the following steps:

• Age verification is carried out during the registration process and as part of the KYC verification process.
• Should we discover that a minor's personal data has been collected without our knowledge, we will promptly delete that data and close the account in question.
• Parents and guardians are encouraged to use parental control software and monitor their children's online activities to prevent access to betting platforms.

In the course of its operations, 365 Huat may need to store or process your personal data on servers located outside Malaysia. This includes the use of trusted international cloud infrastructure.

When your personal data is transferred outside of Malaysia, 365 Huat ensuring equivalent or greater protection through the following measures:

• Signing data processing agreements that comply with international data protection standards with all cloud service providers.
• Ensuring data is transferred only to countries or regions with an adequate level of data protection.
• Implementing end-to-end encryption for all cross-border data transfers.
• Limiting the volume and categories of data transferred to the minimum necessary.

365 Huat reserves the right to amend or update Privacy Policy this from time to time to reflect changes in our business practices, updates to applicable laws, or improvements to our data protection procedures.

When material amendments are made to Privacy Policy this, we will:

• Updating the "Last Updated" date shown at the top of this document.
• Notifying all active members via their registered email at least 14 days before any amendments take effect.
• Displaying a prominent notice on the platform's main page 365 Huat about upcoming amendments.
• Providing a summary of key changes to help you stay informed.

Continued use of the platform 365 Huat after the effective date of the amendment will be considered as acceptance Privacy Policy that has been updated. If you do not agree with the amendments, you should discontinue use of the platform and contact us to close your account.

For any enquiries, concerns, or requests relating to your privacy and personal data protection, please contact our Data Protection Officer 365 Huat through the following channels:

• Privacy Email: support@365huat.best
• Email Subject: [Privacy Enquiry] – please state your full name and account number
• Response Time: Less than 3 business days for general enquiries; 30 business days for data subject rights requests
• Language of Service: Bahasa Malaysia and English